Compétences en matiére de service client: Compétences indispensables pour le service client
In this French version micro-course, you will learn four important skills and how to put them into practice. Learn how to make customers feel heard and understood. You’ll explore how to put customer service skills into practice. You’ll also cover how to improve customer loyalty and satisfaction.
This course features course material translated from English into French, plus one live-action, talking head video with French-dubbed audio and closed captioning.
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